Returns & Exchanges
At BioMane, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Download and print the pre-paid shipping label provided at the end of the request process and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; once scanned, you will receive a confirmation email that your return is in transit.
Receive Your Refund
After our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing