Frequently Asked Questions
Everything you need to know about BioMane style and service.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
How do I ensure I'm ordering the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garment for the best results.
Are BioMane products sustainably sourced?
Yes, we prioritize ethical manufacturing and use organic or recycled materials whenever possible to minimize our environmental footprint while maintaining high fashion standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.